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Venting: useless uni counseling service

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Posted

So there's posters everywhere at my uni advertising how they offer counseling and shit to people who need it. Since the NHS doesn't give you anything unless you're literally on the edge of suicide I have no ongoing support right now, so I thought, hey, it's free, let's see if these guys can help me.

 

I was told I might have to wait two weeks for an appointment but I got a phone call a few days later saying I could have one next week. Not bad. So the day came and I went in. The guy told me this would be a first meeting to see what type of support I need and asked why I was there, so we spoke about my problems for a bit. When I mentioned I had suicidal thoughts during my last episode he kept pressing me for details about them. When I wouldn't tell him (why did he need the exact details on the first meeting anyway?) he said he couldn't do anything to help me because I wouldn't open up about my thoughts (wat?).

 

He did then mention mental health services he could direct me to, however, so I asked him about those. He told me there was a free NHS run service for CBT, so I said that sounds like it could be helpful... but he then told me they were only trained to do minor depression and anxiety, not bipolar.

 

At the end of all this what he basically said was that I was too fucked up for their service to be of any help. He couldn't do anything to help me nor could he direct me to anyone else who could help me.

 

I do have an appointment with the mental health team for next month so I'll wait for that and see if they're more helpful, but despite being told how great the counseling service is I was utterly disappointed.

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Posted

that is very disappointing

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Posted

That's so very disappointing, but not the first time I've heard about or experienced university counseling services being crap.  :(   You would think that in an environment where there's such extreme stress they would be better equipped to deal with that sort of thing.   I hope that the mental health team is less useless than nipples on a breastplate and can actually help you instead of standing there and picking their noses!

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Posted

Unfortunately, many university counselling services are like they told you - for people with minor adjustment issues. They are often not set up to deal with people with serious mental health concerns.

I am sorry that they couldn't help you - I hope that you will be able to have more luck with the mental health team.

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Posted

I was told the same thing, that they only "handled" the minor issues (I can't think of the exact phrase they used, but it was one where I almost told them to fuck off).  So the lady (MSW) sent me to a LICSW that I had to pay for (at school it was a free service), who did absolutely nothing for me.  I was stupid enough not to go by instinct and fire her (the new LICSW) after 2 or 3 visits, but I waited 6 weeks to give her a chance, costing me a small fortune (I had to take a cab there and home also) that I really didn't have while in college.

 

I'm sorry you were in a similar situation when dealing with the counseling services at school.

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Posted

Thanks for the support all. 

 

A silver lining though is I went to the local GP's and even though I'm not registered there (I'm living a long way from home to go to uni and I'm still registered back there) I can come in and see someone if I need to. So if something bad happens I can always see a doctor.

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Posted

I'm glad to hear that :)

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